Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Program Execution Conduct RCSA activities for the Digital Channels line of business, using subject matter expertise and industry knowledge to strengthen the Bank's risk culture while identifying opportunities to further automate controls. Lead the development of process flows to include data lineage and customer experience. Synthesize and aggregate internal loss data to i

Manage Regulatory Compliance Develop and maintain Compliance Framework. Ensure compliance with regulations. Ensure third party partners meet Regulatory requirements. Control Testing strategy and implementation, day to day compliance oversight and remediation of third party Compliance related issues. Partner with Line of Business, Compliance and third parties to ensure all

Oversight of Issue Management Governance Program Responsible for thought leadership and innovation to continuously mature the Issue Management Risk Governance Process including coordination with the Compliance Management System and Internal Audit. Lead partnerships with Business Division Risk Directors to ensure compliance with the Enterprise Issue Management Policy, iden

Coordinate release of quarterly earnings create and update earnings slides, facing page, at a glance summary; coordinate review by Legal and Accounting; communicate earnings release date; set up conference call and webcast with vendors; blast earnings release email to distribution list. Review analyst research reports and monitoring analyst estimates, and stock recommenda

Serves as point of contact for consultation and documentation regarding regulatory disclosure issues, including system implementations for the Enhanced Prudential Standards and processes for applicable reports. Continuously enhance and drive accountability of the critical data elements used for regulatory reporting including collaboration with various stakeholders across

Serves as the Credit Officer for assigned portfolios/LOBs within the Bank Decision Authority & Approvals Manages the credit quality of new and existing loans and ensures the Bank's interest is protected by minimizing charge offs within guidelines established by Comerica Bank's senior management. Provides input on deal analyses to MCUs, Credit Analysts and Commercial Under

Review and evaluation of Phase I, Phase II, and Phase III ESA reports, environmental remediation and closure reports, and environmental compliance records prepared by outside consultants. Provide consulting services to Comerica's commercial lending, special assets, ORE, and bank owned properties groups to help them understand the environmental technical, regulatory, and p

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Provide financial and wealth transfer strategies and solutions through the creation of sophisticated wealth plans for high net worth individuals. Coordinate with Wealth Planners to prepare deliverables for clients that include detailed analysis, observations and recommendations. Review client deliverables prepared by other wealth planning team members. Possess a knowledge

Design and implement automated marketing campaigns, e.g., awareness, lead nurturing, drip campaigns, and customer onboarding, to enhance the customer experience and drive customer retention. Plan, execute and monitor email marketing campaigns using Salesforce Marketing Cloud tools, including Email Studio, Automation Studio and Journey Builder. Create and optimize customer

Conduct independent model validation, including evaluating model conceptual soundness and developmental evidence, assessing key model assumptions and data quality, checking model's accuracy, demonstrating model is robust and stable, evaluating the model's behavior over a range of input values, identifying potential model limitations, key model risks and mitigations, asses

Technology Management Develop, implement, and manage technology solutions and documentation to meet regulatory requirements. Utilize tools, such as Microsoft Access, SAS, Alteryx, Python, Power Apps and PowerAutomate, to ensure data is current, accessible, accurate, and usable for Manage vendor deliverables and coordinate implementation with technical team for the CRA Wiz

Project Execution Manages large projects/programs of high complexity. Responsible for on time delivery and execution of critical Technology projects and initiatives to deliver business value. Works with core project team (such as business partners, vendors and technical team) to develop detailed, actionable project schedules. Assigns tasks to team and develops detailed an

Manages more routine accounts in accordance with the terms of the various governing documents, applicable law, and consistent with the needs of the principals, income beneficiaries, and remaindermen. Reviews, analyzes and interprets documents for direction; evaluates accounts for completeness and accuracy, monitors and reviews account transactions, responds to incoming co